Platform1 is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring transparency in how we handle your information.
Your privacy and data protection are fundamental to how we operate. This policy explains how Platform1 collects, uses, and protects your personal information in accordance with GDPR and applicable data protection laws.
Platform1 is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring transparency in how we handle your information.
We collect different types of personal data depending on how you interact with our services. All data collection is done with your knowledge and, where required, your explicit consent.
We process your personal data for specific, legitimate business purposes. We do not use your data for any purpose other than those described below.
To respond to your inquiries, provide consultations, and deliver our iGaming platform services.
To establish and manage business relationships, including contract negotiations and partnership discussions.
To analyze usage patterns and feedback to improve our platform and services.
To send relevant industry insights, platform updates, and marketing materials (only with your consent).
To comply with legal obligations, including anti-money laundering and regulatory requirements.
To protect our systems, prevent fraud, and ensure the security of our platform and services.
Under GDPR, we must have a lawful basis for processing your personal data. The legal basis we rely on depends on the specific purpose of processing.
We do not sell your personal data. We only share your information in specific circumstances and with appropriate safeguards in place.
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable laws.
Contact information and initial business inquiries are retained for 3 years from last contact to maintain business relationship history.
Marketing data is retained until you withdraw consent or unsubscribe from communications.
Client contract information is retained for 7 years in accordance with Estonian business law and regulatory requirements.
Anonymous website usage data is retained for 26 months for analysis and improvement purposes.
Records required for legal compliance, including AML documentation, are retained per regulatory requirements.
Automatic Deletion: We have automated systems in place to delete personal data when retention periods expire, unless there are ongoing legal obligations requiring longer retention.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights.
You can request a copy of the personal data we hold about you, including information about how we process it.
You can request correction of inaccurate or incomplete personal data we hold about you.
You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for the original purpose.
You can request that we limit how we process your personal data in certain circumstances.
You can request a machine-readable copy of personal data you've provided to us.
You can object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you can withdraw it at any time.
You can lodge a complaint with a data protection authority about our processing of your personal data.
Email [email protected] with your specific request and provide identification if required.
We may request additional information to verify your identity and protect your data security.
We will respond to your request within 30 days, or explain if we need additional time.
No Fees: Exercising your privacy rights is free of charge, unless requests are manifestly unfounded or excessive.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Multi-factor authentication and role-based access controls
24/7 security monitoring and intrusion detection systems
Encrypted, geographically distributed backup systems
Regular privacy and security training for all personnel
All third parties bound by strict GDPR-compliant contracts
Annual security audits and penetration testing
Comprehensive data breach response and notification procedures
Information Security Management System certification
Payment Card Industry Data Security Standard compliance
System and Organization Controls for security and availability
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
For significant changes that affect your rights, we will notify you via email at least 30 days before the changes take effect.
For minor clarifications or administrative changes, we will update the "Last Modified" date and post the revised policy on our website.
If you disagree with material changes, you can exercise your rights to object, restrict processing, or withdraw consent as applicable.
If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.
Platform1
Tallinn, Estonia
Attention: Privacy Officer
Estonian Data Protection Inspectorate
Website: aki.ee
For complaints about our data processing
Quick Response: We respond to privacy inquiries within 48 hours
Clear Communication: We explain everything in plain language
Secure Handling: All privacy requests are handled confidentially
Detailed Records: We document all privacy requests and responses
Our privacy team is here to help. Contact us for any questions about how we handle your personal data or to exercise your privacy rights.